James

I’m a seasoned user experience professional with over two decades of experience working with content, doing everything from writing to content design to content strategy. I can weigh in on things as detail-oriented as punctuation, or as complex as identifying information gaps and establishing style guides for communication. I thrive on exploring ambiguity and generating clarity.

I believe that context is key, and in clarity above all other content virtues (at least at work). I’m dedicated to collaboration, both with other designers and with teammates across all practices. And I’m dedicated to work that makes things better for people, which I’ve been exploring for 6 years (and counting) in the civic tech space.