We create change that is driven by purpose, enriches our communities, leads to greater equity, and endures long after our involvement.
Human-centered design is in our DNA. We are UI, UX, CX, content, research, and service design leaders who thrive on system and product challenges while coaching others so progress can continue. Pairing empathy and systems thinking, we use cross-functional collaboration to bring clarity to complex systems, tools and processes.
Our design services include: Interaction/UI design, visual design, content strategy, user experience (UX) research, service design, customer experience (CX)
Through open, collaborative partnerships we provide leadership from kickoff, to iterative delivery, to continuous improvement. We combine human-centered principles, data-led decisions, and agile methods to shift teams from maximizing outputs to achieving objectives.
Our product services include:
Product management and strategy, agile scrum facilitation, metrics creation, capacity building
Educated engagement with the mission and goals of government healthcare programs fuels our curiosity and builds trust with partners. We leverage our expertise in addressing social determinants of health to develop strategic initiatives that ensure sustainable, cost-effective outcomes for public sector projects. Deep knowledge allows us to anticipate how policy changes will affect government programs and operations, leading to more useful designs and recommendations.
Our policy and domain services include: Decision facilitation, policy writing and analysis, education and training for non-experts
Good decision-making relies on high quality data. Through research and iterative design, we make datasets not just open but discoverable and accessible. A commitment to improving data collection, analysis, governance, and sharing helps agencies get better data, not just more data — resulting in better outcomes for all.
Our data services include: Data governance & stewardship, Medicare & Medicaid data expertise, quality metrics, visualization
We prioritize contracts that apply our skills to improving services for underserved people in the United States, including people in poverty, elderly people, members of ethnic and racial minorities, immigrants, and refugees.
We believe that well-managed government healthcare systems are essential for reducing inequality.
Sharing our experience and expertise
A1M team members come from a broad variety of backgrounds and expertises. We love to share our knowledge with others.
