Our Services

We create change that is driven by purpose, enriches our communities, leads to greater equity, and endures long after our involvement.

Capability Statement

DESIGN

We create simple, sustainable solutions.

Human-centered design is in our DNA. We are UI, UX, CX, content, research, and service design leaders who thrive on system and product challenges while coaching others so progress can continue. Pairing empathy and systems thinking, we use cross-functional collaboration to bring clarity to complex systems, tools and processes.

Our design services include: Interaction/UI design, visual design, content strategy, user experience (UX) research, service design, customer experience (CX)

PRODUCT

We unify vision, strategy and execution.

Through open, collaborative partnerships we provide leadership from kickoff, to iterative delivery, to continuous improvement. We combine human-centered principles, data-led decisions, and agile methods to shift teams from maximizing outputs to achieving objectives.

Our product services include: 
Product management and strategy, agile scrum facilitation, metrics creation, capacity building

POLICY & DOMAIN INSIGHT

We use the lessons of the past to build a better future.

Educated engagement with the mission and goals of government healthcare programs fuels our curiosity and builds trust with partners. We leverage our expertise in addressing social determinants of health to develop strategic initiatives that ensure sustainable, cost-effective outcomes for public sector projects. Deep knowledge allows us to anticipate how policy changes will affect government programs and operations, leading to more useful designs and recommendations.

Our policy and domain services include: Decision facilitation, policy writing and analysis, education and training for non-experts

DATA

We treat data challenges as human challenges.

Good decision-making relies on high quality data. Through research and iterative design, we make datasets not just open but discoverable and accessible. A commitment to improving data collection, analysis, governance, and sharing helps agencies get better data, not just more data — resulting in better outcomes for all.

Our data services include: Data governance & stewardship, Medicare & Medicaid data expertise, quality metrics, visualization

Who we work with

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We support government programs serving disadvantaged populations.

We prioritize contracts that apply our skills to improving services for underserved people in the United States, including people in poverty, elderly people, members of ethnic and racial minorities, immigrants, and refugees.

We believe that well-managed government healthcare systems are essential for reducing inequality.

How to work with us

Vehicles

GSA MAS

47QTCA21D006V / Business Size & Classification: small disadvantaged, woman owned small business.

SINS

54151HEAL

54151S

541910

541611

    California MAS

    Contract #: 3-23-06-1042

    California Technology, Digital and Data Consulting MSA

    Contract # 5-22-70-25-006

    California DHCS: Providing Access and Transforming Health (PATH)

    CalAIM Technical Assistance Marketplace / Building Data Capacity

    Certifications

    SBA

    Economically Disadvantaged Woman Owned Small Business (EDWOSB) / Woman Owned Small Business (WOSB)

    California

    Small Business Certification: 2013852

    Company profile

    SAM UEI: ZPGUVM99QXX7
    DUNS: 081060921
    CAGE code: 81NC7

    NAICS codes

    518210
    52429
    541511
    541512

    541513
    541519
    541611
    541618

    541690
    541720
    541990
    611430