Doug

I’m a content strategist who is passionate about human-centered content design. In an era where "Content is King", a team must make an effort to better standardize, focus, and provide a coherent overall content strategy that includes ideas from all stakeholders, including marketing, engineering, support, QA, sales, leadership, and most especially customers. My approach to content strategy involves a global perspective that utilizes all available tools, including social media platforms, customer forums, and websites. My experience includes expertise in content creation, community management, information architecture, web design, and team leadership across marketing, engineering, sales, and support teams.